AVAILABLE PAYMENT METHODS AND HOW TO USE THEM!
kendils.com offers multiple payment methods for your convenience. Below are the available payment options:
1) Bank Transfer / Cash Deposit
We accept payment through bank transfer and cash deposit into any of our bank accounts.
Bank Transfer: You can credit our bank account through Internet bank transfer, Mobile banking and other electronic transfer means.
Cash Deposit: You can also walk into any branch of the banks listed below to pay for the order you placed at Ileoja.com with physical cash.
How Do I Make Payment Through Bank Transfer or Cash Deposit?
On the “Checkout” page, simply select “Bank Transfer / Cash Deposit” option and follow subsequent instructions to complete your order.
Our Bank Accounts Are Listed Below:
** After payment, please do notify us by sending your payment details to: firstname.lastname@example.org
2) SimplePay (ATM/Debit/Credit Cards Issued by Nigerian Banks)
We accept most Debit/Credit Cards (ATM cards) issued by Nigerian banks, such as Verve, Naira Mastercard and Visa via SimplePay payment gateway. Also, you can pay using your SimplePay account balance.
Terms & Conditions Concerning Debit/Credit Card Transactions
1) The use of this payment method attracts gateway charges to be borne by the customer. These charges are not part of kendils product price, and therefore, not refundable by kendils store.
2) The maximum Debit/Credit card payment you can make on kendils .com within 48 hours is N100,000.00 (One hundred thousand naira). If you go against this condition, your money will be seize and your transaction duly reported to the appropriate authorities.
How Do I Make Payment Using A Debit/Credit Card?
On the “Checkout” page, simply select “SimplePay (ATM/Debit Cards: Verve, Naira Mastercard, Visa)” option and follow subsequent instructions to complete payment.
Customers will need to key in their 16-digit Debit/Credit Card number (found on the card front side) and the 3-digit CVV Code (Card Verification Value – found on the back of the card) and complete the payment flow as required.
Is It Safe?
All Debit card details remain confidential and private. Our partner’s payment gateway uses SSL encryption technology to protect your card information during transaction.
Do You Store My Card Details On Your Server?
We do not store your Card details after successful or unsuccessful transaction.
** To help facilitate your order delivery, please do notify us by sending your payment details to: support@kendils .com after successful payment.
AVAILABLE DELIVERY METHODS!
Once your payment reflects in our account, we will process and dispatch your ordered item(s) within 24 hours, using one of the available courier services listed below.
Expect your ordered item(s) to arrive to your destination (home or office) between 2 to 5 working days from the day you made payment for your order (depending on the city where you reside in Nigeria)!
NOTE: We do not deliver outside Nigeria for now!
Below Are The Available Delivery Methods!
1) Free Delivery (On Some Selected Items)
We offer FREE DELIVERY to any city in Nigeria (no additional cost) on some selected items displayed on Ileoja.com online shop. Items that qualify for free delivery will have N0.00 as the cost of Standard 2 – 5 Days Courier Delivery (Nigeria) on the checkout page. You can find out if a product qualify for Free Delivery from the product description page.
2) Standard 2 – 5 Days Courier Delivery
kendils .com do charge extra amount for the delivery of products that do not qualify for Free Delivery. The actual amount we charge for delivery to any city in Nigeria varies from order to order, depending on the weight, size and destination of the order. However, the total delivery cost for your current order can be viewed on the checkout page under “Delivery Method” section.
How Do We Deliver Your Order?
For physical products, we process your order and dispatch the purchased item(s) to our shipping partners for onward delivery to your destination in Nigeria. Tracking details will be sent to you via Email and/or SMS. We deliver to your destination using the services of the following trusted and competent courier service providers:
1) FedEx Courier
We deliver physical items to most cities in Nigeria using the services of FedEx Courier. FedEx is an international courier service provider with very strong footing all over Nigeria. FedEx deliver to any part of Nigeria (North, South, East and West) within 1 to 4 working days depending on the destination. They deliver to your home or office, depending on the address you gave to us. You can also choose to pick up your item from their nearest office to you.
2) Tranex Courier
We equally employ the services of Tranex Courier to delivery items to any city in Nigeria. Tranex is a reputable courier service with strong presence all over Nigeria. Tranex delivers to your home or office in any city in Nigeria (North, South, East and West) within 1 to 4 working days.
*For downloadable products (software, eBook, etc), we’ll activate your order and notify you via your email address so you can login into your account on kendils .com and download your order.
*For services, we’ll kick into action and start processing your order immediately. We’ll notify you once the job is done via your email address. We make sure to keep to the order stipulated delivery time frame, which is product dependent.
Couldn’t find the information you needed? Please don’t hesitate to contact us using our Contact form or through our email address (support@kendils .com). You can also call us on any of our phone lines: (+234) 08134003746) (9am – 5pm weekdays).